Explore how ProCom, an Amdocs company, helps communication service providers and state government agencies achieve business goals.
Astadia, an Amdocs company, unlocks cloud-powered agility and savings by liberating government agencies from mainframe constraints. Select Astadia stories below to learn how.
Data Warehouse Transformation
Gaining a modern data architecture drives down the costs of metric and analytical reporting by 50% while enhancing data availability.
ERP Modernization and Cloud Migration
State lowers system operating expenses, refactors applications to modern languages, and delivers better value to taxpayers.
City Government
City saves employees and licensees time by automating the licensing process for trade professionals.
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State Healthcare Agency
Solution processes 100,000 claims per second, with self-service improvements reducing calls to customer service.
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State Government
Comprehensive program management empowers a state to create a standalone family and children’s services division under budget and four months ahead of schedule.
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Jefferson County
County completes a planned 24-month project in 14 months and cuts annual system operating expense by 88.9%.
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Communication Services
Communication services leader closes acquisition and successfully converts acquired systems on an aggressive schedule and on budget.
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Communication Services
An international telco improves customer service and satisfaction while enhancing the efficiency of scheduling technicians for field work.
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Communication Services
Automated troubleshooting reduces non-productive dispatches and AHT while improving net promoter scores.
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Fiber Broadband
Service provider reduces AHT by over 30 seconds, deflects calls, and increases first-call resolution.
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State of New Mexico
State agency sees zero business interruption as it reduces the costs associated with maintaining legacy applications by migrating to a modern database technology.
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Fiber Broadband
Pega Process AI uses call center data to identify outages 30 minutes faster and deflect calls.
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Communication Services
Service provider cuts costs by dramatically reducing non-productive dispatches with Pega Process AI.
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Fiber Broadband
Start-up meets six-month goal of readiness to serve customers and integrate an acquired company.
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State of Minnesota
State agency reduces mainframe operating costs and improves performance by modernizing its mainframes and migrating to the public cloud.
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Communication Services
We fielded a team consisting of data warehouse experts and consultants extremely familiar with the business metrics and their drivers, and the client’s underlying systems.
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Fiber Broadband
Our team defines and delivers a modern IT platform that supports cost-effective growth.
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State Government
Stage agency proactively manages legacy costs as it plans cloud adoption and application modernization.
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State Government
Our teams helped several states with process improvements, technology assessment, technology architecture, and system design.
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Government of Alberta
Automated testing accelerates and derisks application migration from outdated mainframe technology to a modern platform.
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