Most broadband startups are struggling with how
to quickly get to market with innovative offerings.
We help the C-suite chart the best course and
then stand up and run optimal BSS/OSS and
associated processes in order to cost-effectively
meet government funding mandates and
Established Communications Service Providers (CSPs)
For many CSPs, BSS/OSS and associated processes are both the biggest obstacle and greatest opportunity for providing innovative customer experiences, shifting focus from traditional services to broadband, and reducing costs. This is where we come in. Working with senior executives, our services range from strategic advisory, BSS/OSS roadmaps, and program management to software selection and implementation, migrations, and digital transformation. We help them accelerate their broadband expansion goals.
Communications Industry Insiders for More Than 20 Years
Most of our consultants have made careers of optimizing BSS/OSS for improved business performance
Including all major Tier 1 & Tier 2 CSPs and most major internet and cable service providers in North America
We have seen it all and bring broad, deep expertise and best practices to each client, with virtually no learning curve
As just one example of mission-critical specialization, we are data migration virtuosos—nobody has successfully migrated more customers for CSPs with more accuracy
Some Clients We’ve Served
Helped a rural broadband fiber startup define a business vision and innovative customer experience and then implement a complete BSS/OSS and associated processes, allowing it to start serving customers within just six months.
Worked with CSP senior executives to define a future vision of the customer experience and understand how the company’s BSS/OSS would need to transform. Conducted IT assessment and developed new BSS/OSS technology and process roadmap.
In just 12 months, defined, planned and completed a Tier 1 CSP’s largest-ever migration of more than 30 million financial instruments with 99.9% accuracy, well above industry averages.