It is often said that programs fall behind one day at a time. Our experienced PMI-certified program managers know how to plan and manage programs to keep them on track. From monitoring the critical path to aggressive issues management, they ensure that initiatives deliver as planned.
BUSINESS PROCESS IMPROVEMENT
When implementing new systems, business processes must change to maximize and leverage their strengths. Our consultants are experts with many different applications and their related business processes. They are skilled in process redesign and can ensure that our clients are getting the most out of their investments.
As the saying goes, garbage in, garbage out. A lack of accurate and comprehensive requirements is a leading cause of failed projects. Our methodology has been developed over years with many successful programs and ensures that we gather and define requirements at the appropriate level of detail and provide traceability throughout the life cycle.
SOLUTION ARCHITECTURE & DESIGN
Our consultants have years of experience designing and building pragmatic, scalable, and maintainable architectures.
We believe in quick wins to build and maintain project momentum. We are strong proponents of disciplined agile delivery and following leading practices. Our agile delivery methodology focuses on delivering client value as quickly as possible.
In many projects, quality assurance and testing are squeezed when meeting schedule deadlines and preparing to go live. Our comprehensive methodology and tools provide the highest level of confidence that the systems will work as planned when the “switch is flipped.”
VENDOR AND TOOL EVALUATION
Our consultants partner with clients to arrive at unbiased recommendations for software, hardware, platforms, and tools. We rely on serious professional experience with these products and are not biased by financial incentives.
It is one thing to build a business case, it is another to make sure the anticipated value is received. Our consultants are skilled in delivering, measuring, and tracking benefits, allowing for intelligent and practical course corrections when necessary to ensure that our clients benefit from their investments.
Ensuring a seamless and non-disruptive transition to new systems and processes requires a near-flawless data migration. As with few other areas, it is much more complex and difficult than it seems to be and is critical to program success. From mapping the data from one set of systems to a new set through testing to ensure data and application accuracy, our repeatedly proven methods and tools provide high confidence of readiness prior to going live.
Without strong organizational change management, training, and deployment support, a system implementation is set up for a problematic go-live. We have years of experience ensuring that the organizations, staff and agents are ready to embrace the change of a new system from day one…reducing adoption time and increasing the success rate.