Ardeth Smith
Senior Vice President, Communications Client Services
Ardeth leads service delivery activities for communications industry clients, with a focus on large-scale, complex technology transformations and data migrations.
Ardeth’s talent for understanding dependencies between systems and for determining the most efficient problem-solving and implementation approach has made him a trusted advisor for C-suite executives who want to achieve organizational and customer experience improvements.
During his 25 years of project and program management experience serving communications service providers, Ardeth has led over two dozen implementations across the project life cycle, including large-scale system and data conversion efforts, BSS/OSS transformations, M&A-related technology integrations, CRM implementations, product catalog simplification, and IT strategy development efforts. Before joining ProCom Consulting in 1997, he held positions as an IT consultant for multiple firms such as CGI-AMS and BearingPoint and as a project manager for several communications service providers.
Ardeth holds a bachelor of science in decision science and computers and an MBA, both from Rider University. He is a Certified Pega Business Architect (CPBA) and a credentialed Project Management Professional (PMP).
“The success of your project depends on building strong relationships throughout an organization and aligning disparate team members around one overarching objective.”