REJOICE JOHNSON / VP, Client Service Delivery

Rejoice specializes in

Program Management and

delivering on complex


With over 20 years of communications industry experience, Rejoice is an accomplished consultant and respected for successfully leading large programs and building credibility with executive teams and staff. She has numerous complex transformation programs behind her and experience in all phases in the system development life cycle.

Rejoice has experience in turning around multiple underperforming programs and being a solutions driver who bridges the gap between business and technology. She has been an integral part in several OSS/BSS development implementations offering a proven record of success leading all phases of diverse technology projects. She directs PMO teams to develop high-quality programs that solve business problems and provide tangible results for large and mid-sized communications companies.

Rejoice is a Pega Certified Business Architect and holds a Bachelor of Science degree in Computer Science from Wiley College.

“As a long time ProCom employee, I have been able to deliver many diverse, mission critical projects for my clients. Over the years I have helped clients with their Acquisitions, Software Development initiatives and most recently a Customer Experience / Digital Transformation by providing leadership, discipline and predictability to these complex projects.”